Education and Clearance Requirements:
- BS & 8 yrs. experience
- Candidate will be required to successfully complete a background investigation
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for the client window server devices.
Provides Tier 1 through Tier 3 problem identification, diagnosis, and resolution of problems.
Candidate must be able to coordinate and partner with various work centers, network engineers/administrators, and customer organizations in the execution of daily tasks.
Strong communication skills, as well as excellent teaming skills and a positive, customer-focused attitude.
Day to Day activities may include:
Windows system administration and VMWare System.
Advanced Tier III resolutions for complex customer issues.
Administration support for Tiers 1-4 (Windows, Windows Server, and VMWare).
Good to have:
Exchange, Powershell or other scripting /coding languages, Linux and VDI is a plus